Privacy

Store Policies

Returns & Damaged Orders

As each print is made to order, returns and exchanges are not accepted for change of mind, incorrect selection, or buyer error.

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery with:

  • your order number

  • a description of the issue

  • clear photographs of the item and packaging

A replacement or refund will be arranged where appropriate.

Please note that colours may vary slightly between screen displays and printed products.

For any issues relating to your order, please contact:
nero.business26@gmail.com

Terms of Service

By purchasing from this store, you agree to the following terms:

Products

All artworks are original creations by NeroStudio26.

Prints are produced in limited editions as stated on the product page. Availability is limited and products may not be restocked once sold out.

Pricing & Payments

All prices are listed in GBP (£) unless otherwise stated.

Payments are securely processed through the website’s payment providers.

Shipping

Orders are fulfilled and shipped through a third-party print-on-demand production partner.

Delivery times are estimates only and may vary depending on destination, customs processing, or courier delays.

Customers are responsible for ensuring shipping details are entered correctly at checkout.

Damaged or Incorrect Orders

If an item arrives damaged or incorrect, please contact us within 14 days of delivery with photographs and order details.

Intellectual Property

All artwork, images, branding, and website content remain the intellectual property of Nerostudio26 and may not be reproduced, copied, or redistributed without permission.

Changes

These terms may be updated at any time without prior notice.

Privacy Policy

This website collects limited personal information required to process orders and improve the customer experience.

Information Collected

Information may include:

  • name

  • email address

  • shipping address

  • billing information

  • order details

Payment information is processed securely through third-party payment providers and is not stored directly by this website.

How Information Is Used

Your information may be used to:

  • process and ship orders

  • provide customer support

  • send order confirmations and updates

  • send occasional updates or announcements if you choose to subscribe

Personal information will never be sold to third parties.

Third-Party Services

Orders may be fulfilled through third-party production and shipping partners.

Analytics, payment processing, and email marketing tools may also collect limited technical data required for their services.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting:

nero.business26@gmail.com

Contact

For privacy-related questions, please contact:

nero.business26@gmail.com